Free UK Mainland Delivery Over £40
14 Days Return Policy
1-Year Comprehensive Warranty

Terms and Conditions

These Terms and Conditions govern your use of the Camera Gear Shop UK service and website (www.cameragearshop.co.uk). By visiting the Camera Gear Shop UK website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Terms of Service

When you place an order via our website (www.cameragearshop.co.uk) we will treat that action as an offer to buy. Once the order is placed you will receive automatic confirmation of receipt of that offer in the form of an email.

This email is an order acknowledgement and does not mean that we accept your order. We may reject your order for the following reasons:

  • the goods are out of stock or unavailable;
  • we cannot authorize your payment;
  • we reasonably believe that your order contravenes our Fair Purchase Policy;
  • we are not allowed to sell the goods to you;
  • you are not allowed to buy the goods from us; or
  • there has been a mistake on the pricing or description of the goods.

A contract between us for the purchase of the goods will be formed when your payment has been approved, the prices have been verified, and the order has been processed and dispatched. A second email will be sent confirming these arrangements and you will not have ownership of the goods until they have been dispatched.

Pricing and Availability

While we try to ensure all details, descriptions and prices on this website are accurate, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and cancel the order. If you have already paid for the goods, you will receive a full refund.

The website may contain errors, inaccuracies or omissions, and information may not be complete or current. We reserve the right to correct errors, inaccuracies or omissions and change or update information at any time without notice. We reserve the right to refuse orders based on incorrect information on the website regarding pricing, shipping, payment terms, or return policies.

Availability / Estimated Delivery Times

We do our best to ensure availability of all advertised products and endeavour to dispatch orders within the quoted time. If there is a delay, we will inform you and the product will be dispatched as soon as available. If you ordered multiple items, they may arrive separately.

Camera Gear Shop UK has no liability for any delay in delivery. We will do our best to send orders promptly. You may cancel delayed orders anytime by emailing [email protected] with your order number.

Payment

Payment can be made via our secure checkout using Visa, Mastercard or PayPal. Prices are quoted in pounds sterling (£) and include VAT at UK rates. Prices may be adjusted due to VAT changes or manufacturer increases. Customers are entitled to a full refund if this is not acceptable.

Your payment will be taken when the order is processed. If there is a supply issue, your payment will be refunded as soon as possible. Refunds may take a couple days to show as cleared funds depending on the payment provider.

If your delivery address is outside the UK, you may need to pay import duties and taxes. These and any customs clearance charges are your responsibility.

Governing Law

Camera Gear Shop UK's Terms and Conditions shall be governed by English Law. Disputes shall be subject to the exclusive jurisdiction of the English courts.

Cancellations

You may cancel orders anytime before dispatch by emailing [email protected]. If already dispatched, see our returns policy.

Under The Consumer Protection (Distance Selling) Regulations 2000 you may cancel your order in writing (except customized products) within 7 working days after receiving the goods. See our returns policy for return guidelines and costs.

Returns

You may cancel and return items within the timeframe stated in our returns policy. Notify us through your account or by emailing [email protected]. See our returns section for full guidelines.

Reviews and Comments
We encourage reviews, comments and product questions on our website. We monitor this content and reserve the right to remove, reject or edit it anytime. By submitting this information, you permit its use on the Camera Gear Shop UK website and acknowledge it is not copyright protected.

Liability

We are not liable for incidental or consequential damages or expenses, including damage to property, lost income/profits/economic losses and third party claims.

We have no liability for delayed deliveries. You may cancel delayed orders anytime before dispatch for a refund.

This warranty does not affect your statutory rights.

Camera Gear Shop UK is operated by: Fetchtex Limited 85 Great Portland Street London W1W 7LT

Cameragearshop.co.uk is operated by Fetchtex Limited | 85 Great Portland Street London W1W 7LT | Company Registration Number: 11952714 | VAT: GB377587043